We ask that you please give 48 hours notice to cancel a reserved appointment.  Our stylists often have a waiting list of guests and having prior notice of an appointment cancellation gives us an opportunity to fill that time slot. We understand that sometimes life gets in the way and even with our system of email and text reminders you might miss a scheduled appointment or two.  In the event of a missed appointment, please expect an email, text, or phone call reminding you of proper cancellation.    On the third and subsequent instances of a missed appointment, we will require a deposit be made of 1/2 of the scheduled service to reserve any further appointments.  If scheduling a firm appointment time is difficult with your schedule, please take advantage of calling or coming by the day of for a potential opening.